Ascendent Technology

What We Do

Managed Services and Hosting

Ascendant Technology Managed Services and Hosting provides flexibility and a cost-effective choice for businesses to put IBM solutions in play faster when they don’t have the resources or expertise to manage the solutions in-house.

Benefits:

  • An International, 24/7 Team, with Locations in the USA, India, Europe and Brazil
  • Provider of Operations and Incident Management for IBM Solutions, specializing in WebSphere Portal, Lotus Web Content Management, WebSphere Commerce, Lotus Connections and Lotus Quickr
  • Fully managed or tailored to your needs, complimenting your IT Team and capabilities to provide maximum value
  • Combines best practice support and IBM product expertise with consultants that are familiar with your environment to ensure post-implementation success with your investment.
  • Established partnerships and processes with both traditional and cloud hosting providers
  • Providing the backbone of Atech’s Enterprise Blue offerings

Managed Services for IBM Software:

  • Consultant Level Support on
    • IBM WebSphere Portal
    • Lotus Web Content Management
    • WebSphere Commerce
    • IBM WebSphere Application Server
    • Lotus Quickr, Lotus Connections, and others
  • Provide Operational Support to maintain the environment, manage deployment activities, conduct ongoing quality assurance and application monitoring
  • Provide SLA-based, 24/7 Incident Support to quickly respond when issues arise around the clock
  • Access to Ascendant Technology Consulting experts through Managed Services for architect-level advice

Hosting for IBM Software:

  • Combined with Ascendant Technology Managed Services to provide end-to-end support of your IBM investment
  • Providing support for environments from the network up through the Operating System
  • Partnered with selected traditional and cloud providers  
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