Ascendant Technology Managed Services and Hosting provides flexibility and a cost-effective choice for businesses to put IBM solutions in play faster when they don’t have the resources or expertise to manage the solutions in-house.
Benefits:
- An International, 24/7 Team, with Locations in the USA, India, Europe and Brazil
- Provider of Operations and Incident Management for IBM Solutions, specializing in WebSphere Portal, Lotus Web Content Management, WebSphere Commerce, Lotus Connections and Lotus Quickr
- Fully managed or tailored to your needs, complimenting your IT Team and capabilities to provide maximum value
- Combines best practice support and IBM product expertise with consultants that are familiar with your environment to ensure post-implementation success with your investment.
- Established partnerships and processes with both traditional and cloud hosting providers
- Providing the backbone of Atech’s Enterprise Blue offerings
Managed Services for IBM Software:
- Consultant Level Support on
- IBM WebSphere Portal
- Lotus Web Content Management
- WebSphere Commerce
- IBM WebSphere Application Server
- Lotus Quickr, Lotus Connections, and others
- Provide Operational Support to maintain the environment, manage deployment activities, conduct ongoing quality assurance and application monitoring
- Provide SLA-based, 24/7 Incident Support to quickly respond when issues arise around the clock
- Access to Ascendant Technology Consulting experts through Managed Services for architect-level advice
Hosting for IBM Software:
- Combined with Ascendant Technology Managed Services to provide end-to-end support of your IBM investment
- Providing support for environments from the network up through the Operating System
- Partnered with selected traditional and cloud providers
